Privacy Policy

Last updated: 31 July 2026

Privacy Policy

At Kaph, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

We may collect the following personal information:

  • Your name

  • Telephone number

  • Email address

  • Postal address (where applicable)

  • Appointment details

  • Health and medical information relevant to your massage treatment

  • Payment information (where applicable)

  • Any information you provide when contacting us through our website, email, or telephone

How We Use Your Information

We use your personal information to:

  • Respond to enquiries.

  • Book and manage appointments.

  • Provide safe and appropriate massage treatments.

  • Maintain treatment records where required.

  • Process payments.

  • Contact you regarding your appointments.

  • Meet our legal and professional obligations.

  • Improve our services and website.

We will only use your information where we have a lawful basis to do so under UK data protection law.

Health Information

Any health information you provide is treated as special category personal data and is only collected where necessary to provide safe and effective treatment. This information is kept confidential and securely stored.

How We Store Your Information

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure.

We only keep your information for as long as necessary to fulfil the purposes for which it was collected or to comply with legal and professional record-keeping requirements.

Sharing Your Information

We do not sell or rent your personal information.

We may share your information only where necessary:

  • With payment providers to process payments.

  • With trusted service providers who help us operate our business (such as appointment booking systems).

  • Where required by law or to comply with legal obligations.

Any third parties we use are required to protect your personal information.

Cookies

Our website may use cookies to improve your browsing experience and help us understand how visitors use our website.

You can control or disable cookies through your browser settings.

Your Rights

Under UK GDPR, you have the right to:

  • Access the personal information we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of your personal data where appropriate.

  • Request restriction of processing.

  • Object to certain types of processing.

  • Request a copy of your data in a portable format where applicable.

  • Withdraw consent where processing is based on your consent.

To exercise any of these rights, please contact us using the details below.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Kaph Treatments

Email: contact@kaphtreatments.com

Address: The Terrace, Canterbury, Kent

Telephone: 07539261651

Complaints

If you are unhappy with how we handle your personal information, you have the right to make a complaint to the Information Commissioner's Office (ICO). We encourage you to contact us first so we can try to resolve your concerns.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated revision date.Privacy Policy

Last updated: 31 July 2026